Order details

Check orders status and more details.

You can check the transaction status at any time:

GET /v1/orders/{latam_id}
Host: query.latamgateway.com
Content-Type: application/json
ACCOUNT_TOKEN: "<token>"

The response will be:

 {
            "latam_id": "f99764cf-4dd6-4a55-83ab-f06cf11574b6",
            "code": "12345678901",
            "customer_name": "Customer's Name",
            "customer_email": "[email protected]",
            "original_amount": "1.1",
            "fee": "0.1",
            "tax": "0.0",
            "additional_value": 0.0,
            "final_value": 1.0,
            "status": "paid",
            "final": true,
            "created_at": "2024-08-29T23:45:58-03:00",
            "paid_at": "2024-08-29T23:46:10-03:00",
            "chargeback_at": null,
            "reason": "",
            "payment_method": "pix",
            "money_laundry_prevention": false,
            "ocbs": false,
            "payment": {}
        }

Response params descriptions

Param	Description
latam_id	Order ID into the Latam’s system
code	The ID from your system
customer_name	Customer name
customer_email	Customer email
original_amount	Order value sent by you
fee	Latam's fee in the order in BRL
tax	Latam's tax in the order in BRL
additional_value	Additional fee charged to the customer
final_value	Final value of the order after fees
status	Order current status *
final	Boolean to indicate if the order status is final
created_at	Order’s creation Timestamp
paid_at	Order’s paid Timestamp
chargeback_at	Order’s chargeback Timestamp (Credit Card only)
reason	Reason in case of failing order
payment_method	Order’s payment method
money_laundry_prevention	Indicates if money laundering prevention measures were applied
ocbs	This field is exclusive to Binance. Its value will always be False.
payment	JSON containing payment details. Each payment method has its own structure

• When checking the status of orders, please note that paid orders may still be modified unless the “Final” field is set to true.